Online scheduling is essential to patient satisfaction in today's consumer-centric economy. Scott Heatherly, VP of Sales and Partnerships for Amenities Health, discusses three ways in which health systems can streamline the patient experience:
- Ease of Access: Patients require easy access to find and schedule appointments. Simplifying registration and providing easy online scheduling meets these demands, driving more patients through the system.
- Timely and Convenient Care Options: Health systems can boost satisfaction by highlighting availability by proximity in scheduling tools so that patients receive care according to their preferred time and location.
- Competitive Advantage: A well-designed digital front door differentiates healthcare providers, attracting patients and fostering loyalty by creating a seamless experience from the first interaction.
To see the full story featured in Becker’s Hospital Review, click here.